Deployments of mobile money have been announced or launched in over 40 countries over the globe. But while the promise of financial inclusion brings great expectations, the vast majority of deployments struggle with poor technology options and the need to integrate partners in order to achieve scale. Transcel provides the adaptive interoperation technology needed to implement complex mobile money ecosystems.
Transcel develops and deploys highly available, distributed, transactional applications using these technologies within a services oriented architecture (SOA). Transcel's technology framework radically reduces cost and complexity of delivering robust services with the built-in transactional integrity, object replication, distribution and persistence required for real-time mobile transactions.
Delivery of high-value mobile services to the end consumer usually requires combining inputs from several sources. Transcel provides an infrastructure that supports integration of diverse services and effective interoperability across partnerships.
Examples of other sophisticated programs where this interoperability has been leveraged are event-driven micro-insurance to farmers and contract-based procurement for public sector agencies. Provision of these kinds of services at low-cost over the mobile platform requires the kind of multi-party service coordination that Transcel provides.
To address the issues of inherent divergence in the mobile user community and diversity in the range of mobile devices, Transcel's solutions maintain a high degree of adaptability and are developed and provisioned in a highly componentized manner. This allows functional options to be resourced or disabled in an "as needed" manner or as new services are made available on the Transcel Platform.
Transcel's applications can serve both novice and professional users of financial services as well as varied service offerings to users from the Transcel service provider network, by adjusting to the usage context and taking into account factors like the user location, the network resources, mobile device resources, and the evolving profile of user activity and the enablement network.
Businesses value the maintenance of their brand and their customer service processes. Transcel services are designed to be customizable to each user. User interactions, in the Transcel framework, are referred to as "conversations" and Transcel allows these conversations to be templated for "quick chat" interactions - using the mobile application - associated with a transaction.
In the case of Transcel service deployment for Mobile Microfinance (Transcel/M3), each microfinance institution can utilize a Conversation Designer tool to specify interaction options and standard responses that are appropriate to the particular financial services and service terms that they offer.
Transcel utilizes an array of strategies to address security threats such as replay or man-in-the-middle attacks. These include authentication and encryption services to provide a secure environment for the communication of financial transactions. The encryption component allows mobile devices to securely access platform services over unsecured channels. The authentication scheme also ensures that the party is known and is a valid user of Transcel services. One-Time Password (OTP) authentication and RSA and AES encryption technologies are employed.
Additionally, all financial transactions are dynamically screened for fraud or suspicious activity patterns, utilizing Alaric System's Fractals technology. Fractals is an intelligent fraud detection and prevention framework that allows illegal transactions to be detected and stopped before a transaction is completed. Fractals leverages artificial intelligence technology to automatically adapt to new fraud trends and patterns.